Our Client Reviews

It is hard to describe how highly we rate the service from Alison but she does definitely go the extra mile. Nothing seems to be too much trouble and always with a cheerful manner. Holidays in 2020 are fraught with problems and our annual visit to Barbados has thrown up some challenges for Alison. Needless to say we will be going in November provided the virus doesn't get us first. Thank you Alison for this and in achieving a full refund for our cancelled trip to Mallorca in May.
Tony and Larraine

I have used Excelle for years now and I must say a big thank you to Alison for sorting out the full refund for our cancelled holiday to Dubai due to Covid 19. Things cant have been easy for you ladies lately but you constantly kept us up to date with what was happening and I look forward to booking our next holiday with You and Pat, soon I hope.
Ali & Craig XXX

Thank you Alison & Craig x Means so much to us at this moment in time x Alison x

Fast, friendly and knowledgeable service as always. Alison is amazing!

Thank you SO MUCH Karen x Means a great deal to us at this moment in time x Alison x

I cannot recommend this travel company enough. Alison is wonderful and very good at her job. I have been dealing with Alison before she set up on her own and have always had wonderful service from her. I love going into her shop and having chats with her. I have always had fantastic service from her. She is always smiling . Excelle Travel is highly recommended. X Leone

Thank you SO MUCH Leone x Means so much at this moment in time x Alison x

Thanks Alison for sorting our booking for next year. Always prompt responses and even coped with incessant questions and constant potential changes. Great price too. Looking forward to the holiday and definitely using Excelle Travel again.

Thank you SO Much Jon means a great deal to us at this moment iin time x Alison

We can't thank Excelle Travel enough, unfortunately we were unable to go on our 2 week summer holiday to Greece due to the uncertainty of our safety during the Covid 19 period, so a decision was made to re book in October for a weeks holiday in Lanzarote
Alison sent us a number of suggestions and personal recommendations, we chose our new destination, informed Alison and she completed all the paperwork.
Fantastic service and always with a smile x

Thank you Liz means so much in these strange times x Alison x

Alison must be the best travel agent in the world sorting out my problems with my cancellation due to corona virus with such helpfulness

Thank you Chris very much appreciated x Alison x

Many thanks to Lisa for planning our trip to New York, everything from arranging our New York passes to boarding passes even took time out to personally deliver them, no hesitation in using Excelle Travel again as I felt I had my very personal travel agent.

Thank you so much Mary for the fab review x I was a great pleasure to be able to arrange your New York adventure x Kind Regards Alison x

Hi Alison
Thanks very much for checking us in, we have received the boarding passes from Emirates.
After the upset and disappointment had settled down we have actually had a Great Time. Such a shame we can’t stay on but if we did they would have us cleaning the ship and mopping the decks as it is going to Singapore to go into dry dock 😃
Seriously we can’t thank you enough and will be in touch when we get home.
Kind regards
Sue and Ian xx

Hi Alison

I wanted to thank you for organising my big trip so well. Your attention to detail was amazing , as in where I was sat on board was perfect, I thoroughly enjoyed business class
I will certainly come to you again when planning another big trip
Thank you
Jayne

Thank you Jayne so glad to have been able to help with your Australian Adventure ♥️ Alison ♥️